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Aotea Group enhances work management and efficiency with Adaptiv’s Azure Integration Services

Client Overview

Aotea Group is a prominent conglomerate of 26 businesses, operating across 29 distinct locations throughout New Zealand. With over 1,250 industry specialists, the group is recognised for its nationwide expertise in Electrical, Security, Communications, Audio Visual, Fire Alarms, Air Conditioning, and Facility Services. The expansive and diverse nature of Aotea Group’s services necessitated a unified system to effectively manage operations across its numerous entities.

The Challenge

Due to the wide range of services offered by Aotea Group and the distributed nature of its business entities, managing operations became increasingly complex. The group required a streamlined work management system that could support various service types while ensuring clear and efficient communication between its different business units. In addition, Aotea needed enhanced data visibility and improved processes for managing jobs, tasks, and financial operations, including accounts payable and receivable. The existing systems could not efficiently handle these demands, leading to operational inefficiencies and communication barriers between the group’s many business entities.

The Solution

Adaptiv worked closely with Aotea Group to implement a solution utilising Azure Integration Services and APIs. The integration focused on optimising work management and improving operational efficiency across the organisation’s numerous businesses. Adaptiv streamlined job management and task assignment processes to ensure smoother operations, while also enhancing the tracking and reporting of inventory and stock movements.

Adaptiv optimised Aotea’s accounts receivable and payable systems, consolidating key financial data. This enabled better management of customer, supplier, and employee timesheet information across all business units. The integration of real-time data and consolidated systems enabled enhanced decision-making and increased operational visibility.

Business Outcomes

The collaboration between Aotea Group and Adaptiv delivered significant improvements. Aotea experienced increased work management efficiency across its entire organisation, streamlining previously cumbersome processes. Real-time data visibility was enhanced, allowing Aotea to make more informed and timely decisions. By optimising financial and task management systems, the group achieved cost and time savings through more efficient processes.

Furthermore, the strengthened collaboration between Aotea’s various business units fostered greater alignment and improved communication. This unified approach to work management and data visibility allowed Aotea to operate with a higher level of agility and coordination, enhancing its ability to serve its diverse client base effectively.

Aotea Group’s partnership with Adaptiv enabled the organisation to overcome the operational challenges of managing its expansive and diverse service offerings. By leveraging Azure Integration Services, Adaptiv provided Aotea with the tools to streamline work management, improve data visibility, and enhance communication between business units. These improvements have positioned Aotea Group for continued growth and operational excellence in its service delivery across New Zealand.

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  • Christian Kelbrick Director of Sales – Data and Integration Tel (+64) 27 800 6806

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