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With over a decade of experience in delivering small-scale and large-scale solutions, we deliver clear and measurable value to your bottom line.
View AllHeightened visibility, reduced risk and costs, and faster iteration.
Professional guidance from the integration experts.
Round-the-clock professional middleware support.
Maintain robust and continuous application performance under fire.
Faster integration development, at a lower cost.
Unlock the transformative potential of AI with Adaptiv.
Unlock your data's potential with expert analysis.
Seamless data transition with expert guidance.
Transforming data into insight with leading technologies.
No matter your industry or business role, Adaptiv gives your team the tools—and time—to get your best work done.
View AllStreamlining construction with advanced integration, data and analytics.
Powering progress with data-driven innovation.
Enhancing government services through data excellence.
Revolutionising health data for better outcomes.
Optimising manufacturing with integrated data solutions.
Ignite the spark of knowledge through data-driven brilliance in education.
Transforming professional services with strategic data solutions.
Elevating financial services through data mastery.
Cultivating growth and prosperity through smart AgriTech solutions.
Revolutionising the shopping experience through data-driven excellence.
We know that it’s important that you can count on us and what we deliver, so we use the latest industry-leading cloud technologies and platforms for everything we do. Naturally, our team is fully trained and certified.
View AllBuild new integrated solutions in the cloud that leverage resources on-premises and cross-cloud.
Unite everything in your digital ecosystem so you can achieve better business outcomes, faster.
MuleSoft’s Anypoint Platform is the world’s leading integration platform for SOA, SaaS, and APIs.
Define, document, discover, and stream events across cloud, on-premises and IoT environments.
Harness the power of data to drive innovation and growth.
Leveraging GCP's advanced capabilities, we deliver scalable, cloud-based solutions.
Robust workflow and rule automation solutions for streamlined business processes.
Tailored cloud solutions that scale, innovate, and accelerate your business growth.
Adaptiv empowers Australasia’s top organisations to see and understand their data—inspiring breakthroughs and driving impact.
View AllBolton Clarke is Australia’s largest independent, not-for-profit aged care provider. With a legacy that dates back to 1885, Bolton Clarke has been caring for Australians for well over a century, providing essential aged care and support services. Formed through the merger of RSL Care Queensland and the Royal District Nursing Service Victoria, Bolton Clarke offers a comprehensive range of services under the National Disability Insurance Scheme (NDIS), aged care, and healthcare sectors. To continue providing exceptional care, Bolton Clarke needed a reliable and efficient integration platform and ongoing support for critical systems.
Bolton Clarke was facing significant challenges with its integration platform and overall IT services. Over a 12-month period, the organisation experienced multiple Priority 1 (P1) failures, including one that severely impacted staff rostering for three days, ultimately affecting patient care. The integration platform lacked high availability, making it prone to instability, and there were no standardised integration designs in place. Additionally, Bolton Clarke had limited in-depth architectural expertise, which increased the risk of service disruptions. The organisation needed a more stable and reliable integration system, as well as a comprehensive support structure to ensure continuous service improvement and mitigate future risks.
Adaptiv conducted a detailed Integration Assessment to identify the root causes of Bolton Clarke’s system failures, focusing on memory issues and platform inefficiencies. After diagnosing the problems, Adaptiv developed and deployed a fix into production to restore stability to the integration platform.
Beyond solving immediate issues, Adaptiv also provided ongoing support and managed services to ensure long-term operational reliability. This included implementing monitoring and documentation processes to track system performance and ensure transparency. In addition, Adaptiv delivered ITIL-based service management, which helped improve service delivery and maintain quality standards across the board. Architectural services were also provided to increase the design quality of future integrations, lowering the risk of further project failures.
As a result of Adaptiv’s integration and managed services, Bolton Clarke saw marked improvements in system stability and service reliability. The P1 failures that had previously impacted staff rostering and patient care were resolved, with the root causes effectively addressed. Bolton Clarke regained confidence in its integration platform, avoiding the costly alternative of replacing the system entirely.
With enhanced architectural services and continuous support, Bolton Clarke’s integration platform now operates with increased design quality and greater reliability, reducing the risk of future failures. The strong, stable IT environment provided by Adaptiv enables continuous improvement, empowering Bolton Clarke to focus on delivering excellent care to residents and patients.
Bolton Clarke’s partnership with Adaptiv has strengthened its integration capabilities and overall IT service delivery. By addressing critical system failures, providing architectural guidance, and offering ongoing managed services, Adaptiv has enabled Bolton Clarke to maintain operational efficiency and focus on its core mission of providing exceptional care to Australians. With a robust and reliable IT infrastructure in place, Bolton Clarke is well-positioned to continue growing and evolving its services in the healthcare and aged care sectors.
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Adaptiv empowers Australia's top organisations to see and understand their data—inspiring breakthroughs and driving impact.
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