Solutions
Managed Services
Optimising your platforms through continuous improvement, proactive monitoring, and dedicated support, our Managed Integration and Support services keep your business secure and seamlessly connected, 24/7.
Struggling to keep up with ongoing support?
We ensure your platforms run smoothly without overloading internal teams who can focus on BAU activities.
Dealing with recurring issues?
We identify root causes and implement long-term fixes to improve stability.
Concerned about critical issues outside business hours?
Mitigate risk with our 24/7 support, ensuring continuous monitoring, rapid response, and minimal disruption.
Lacking visibility into performance and incidents?
Gain clear insights through regular reporting and actionable metrics.
Is your support backlog growing?
We prioritise and manage requests that are critical to ensure timely resolution.
Concerned about knowledge gaps or key dependencies?
We maintain up-to-date documentation to ensure continuity.
Managed Services Solutions
Case Studies
Success stories
legacy systems replaced
3
legacy systems replaced
3
OUR APPROACH
Confirm Engagement
1
Agree support tier, contracted hours allowance and time & materials model
Onboarding & Handover
2
Undertake thorough onboarding & handover with Lead Developer on your project
Process Setup
3
Deploy automated triggers, configure access and client specific processes
Transition to Support
4
Support Go-Live, from here your systems are managed by Adaptiv Support